Use Cases

Phone numbers are everywhere in advertising: on billboards, in TV ads, on websites, in newspapers. Often these numbers all redirect to the same call center, where an agent needs to inquire why the person is calling, and where they saw the advert. Call Whispers make this so much simpler.

This tutorial shows you how to use Automatic Speech Recognition to create a voice bot/interactive voice assistant application.

This tutorial shows you how to add programmable assistance to your contact center

This tutorial shows you how to use the Amazon Transcribe API to transcribe a phone conversation recorded with the Vonage Voice API.

Enable users to call each other, keeping their real numbers private.

Keep track of which campaigns are working well by using different numbers for each one and tracking the incoming calls. This tutorial shows you how to handle incoming calls, connect them to another number, and track the phone numbers that called each of your Vonage numbers.