Use Cases

Get started with tutorials that will walk you through building a variety of practical applications



Contact Center Augmentation

This tutorial shows you how to add programmable assistance to your contact center

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Private Voice Communication

Enable users to call each other, keeping their real numbers private.

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Contact Center

How to build your own contact center application.

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Call Tracking

Keep track of which campaigns are working well by using different numbers for each one and tracking the incoming calls. This tutorial shows you how to handle incoming calls, connect them to another number, and track the phone numbers that called each of your Vonage numbers.

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Call Recording Transcription

This tutorial shows you how to use the Amazon Transcribe API to transcribe a phone conversation recorded with the Vonage Voice API.

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Digital Marketplace

How to build your own digital marketplace application.

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Number Insight Advanced API

Learn how to access comprehensive information about the validity and reachability of a number.

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Private SMS communication

This tutorial shows you how to faciliate SMS communication between two parties without revealing either one's real phone number to the other.

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Call Whisper

Phone numbers are everywhere in advertising: on billboards, in TV ads, on websites, in newspapers. Often these numbers all redirect to the same call center, where an agent needs to inquire why the person is calling, and where they saw the advert. Call Whispers make this so much simpler.

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Click to Call

Learn how to enable your customers to call you directly from your website.

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Receiving Concatenated SMS

If an inbound SMS exceeds the maximum length allowed for a single SMS, it is split into parts. It is then up to you to reassemble those parts to show the full message. This tutorial shows you how.

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Order support system

How to build a product order confirmation and support system with the Vonage Client SDK and Sendinblue.

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Voice Bot

This tutorial shows you how to use Automatic Speech Recognition to create a voice bot/interactive voice assistant application.

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