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Setup Event Alerts

You can use a short code to send event alerts or reminders to your users - for example, to remind them of an appointment. The Event-based alerts API provides this capability.

Note Our carrier partner (AT&T) is discontinuing its shared short code service for alerts. Nexmo is therefore no longer able to offer this service. Dedicated short codes are still available.

You configure these alerts in the developer dashboard:

  1. Sign in to the developer dashboard.
  2. In the left-hand navigation menu, click Numbers then Buy numbers.
  3. Click the add a shared short code link.
  4. Click the Add a shortcode for alerting button.
  5. Configure your alert, HELP and STOP messages and your business information.
  6. Click Update.