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Troubleshooting

Working with the Nexmo CLI

Nexmo Application setup

Since you can create multiple Nexmo applications, the commands you run refer to the application that was set up. For example, when you create a user, you must make sure to create it on the application you intended.

cat .nexmo-app
nexmo app:setup YOU_APPLICATION_ID YOUR_PRIVATE_KEY_FILE

For example:

nexmo app:setup abababa-ababa-123123-123123-abababa private.key

No response to commands

It you run a command and don't get a response:

JWTs

Remember that a JWT is per user per Nexmo Application.

Invalid Token Error

Connection error or Connection Timeout

Getting Connection error or Connection Timeout while trying to login to the SDK:

Errors while generating to JWT

Push notifications

Have more Questions?

Should you have any further questions, issues or feedback, please contact us on support@nexmo.com or at Nexmo community Slack.