View all errors
SMS API
Error ID | Information | Actions |
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1 |
Details:
Throttled. You are sending SMS faster than the account limit. Resolution:Refer to What is the Throughput Limit for Outbound SMS? for more information. |
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2 |
Details:
Missing Parameters. Your request is missing one of the required parameters Check your parameters and try again. |
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3 |
Details:
Invalid Parameters. The value of one or more parameters is invalid. Resolution:Check your parameters and try again. |
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4 |
Details:
Invalid Credentials. Your API key and/or secret are incorrect, invalid or disabled. Resolution:Visit the Dashboard and check your credentials. |
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5 |
Details:
Internal Error. An error has occurred in the platform whilst processing this message. Resolution:If the error persists, contact support@nexmo.com. |
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6 |
Details:
Invalid Message. The platform was unable to process this message, for example, an un-recognized number prefix. Resolution:N/A |
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7 |
Details:
Number Barred. The number you are trying to send messages to is blacklisted and may not receive them. Resolution:N/A |
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8 |
Details:
Partner Account Barred. Your Vonage account has been suspended. Resolution:Contact support@nexmo.com. |
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9 |
Details:
Partner Quota Violation. You do not have sufficient credit to send the message. Resolution:Top-up and retry. |
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10 |
Details:
Too Many Existing Binds. The number of simultaneous connections to the platform exceeds your account allocation. Resolution:Back-off and retry. |
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11 |
Details:
Account Not Enabled For HTTP. This account is not provisioned for the SMS API. Resolution:This error usually indicates that you should use SMPP instead. |
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12 |
Details:
Message Too Long. The message length exceeds the maximum allowed. Resolution:Send shorter messages. |
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14 |
Details:
Invalid Signature. The signature supplied could not be verified. Resolution:Check the documentation for signing messages or use one of the SDKs to handle the signing. |
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15 |
Details:
Invalid Sender Address. You are using a non-authorized sender ID in the This is most commonly seen in North America, where a Vonage long virtual number or short code is required. |
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22 |
Details:
Invalid Network Code. The network code supplied was either not recognized, or does not match the country of the destination address. Resolution:Check the network code or remove it from your request. |
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23 |
Details:
Invalid Callback Url. The callback URL supplied was either too long or contained illegal characters. Resolution:Supply a valid URL for the callback. |
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29 |
Details:
Non-Whitelisted Destination. Your Vonage account is still in demo mode. While in demo mode you must add target numbers to your whitelisted destination list. Resolution:Top-up your account to remove this limitation. |
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32 |
Details:
Signature And API Secret Disallowed. A signed request may not also present an Remove the API secret from your request, or don't sign the message. |
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33 |
Details:
Number De-activated. The number you are trying to send messages to is de-activated and may not receive them. Resolution:N/A |